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you need to know...

Welcome to Mon Amour Studio~ ♥
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Thank you so much for stopping by to look around my little studio. If you like my illustration and creation, please check back often for my new additions to Mon Amour. If you have any questions or queries, please don't hesitate to contact me.

Payment
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I only accept PayPal for payment. Please note that you can pay by credit card through PayPal's secured system without signing up for a PayPal account. All prices here are listed in Canadian dollars.

Payment must be made within 3 days of sale, otherwise transaction will be closed. If you need more than 3 days, please contact me as soon as possible via email.

Shipping
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All orders domestic and international are shipped with Canada Post by regular mail, otherwise, will be shipped in a small parcel. Registered mail is available at additional cost, and just please contact me prior to purchase.

I will ship your order within 2 to 4 business days of receiving cleared payment. All paper goods is packaged in a sturdy photo mailer with a crystal clear bag and a backing cardboard for additional protection.

Mon Amour can not be held responsible for packages delayed or lost by the postal service or the Customs department, or orders "lost in the mail" due to undeliverable addresses. I apologize in advance for the inconvenience.

The Estimated Delivery Time for international:
USA - 4 to 10 business days
Europe - 6 to 10 business days
Asia - 6 to 10 business days

It is always nice of you to let me know that your orders have arrived safely or give me a feedback. :)

Refunds and Exchanges
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Sorry, NO refunds or exchanges on digital products! You must provide a correct email address to ensure you will receive your purchased digital products.

For paper goods and other items, please contact me within 7 days after receiving of item(s). All returned items must be in their original condition and packaging. I will provide a full refunds minus the shipping after receiving returned items. The returned shipping is your responsibility. Of course, I hope you are always happy with your orders! :)

Custom order is not refundable and exchangeable.

Terms of Use
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For digital products: Personal use only, please. You may make a copy of your purchased digital products for back-up purposes only. Please do not share, claim as your own work, or resale it in any ways. By purchasing the graphic, you are not purchasing the rights. All copyrights are retained by the designer or artist.